Privacy Notice – How we will use the data you share with us.
Your Say Advocacy collects and uses your information to help to make sure we deliver the very best service that we can to as many people as possible, through our block and spot contracts.
We will not use your data for publicity or share it with others who may want to do so.
We take our duty to protect your personal information and confidentiality seriously. We are committed to taking all reasonable measures to ensure the confidentiality and security of personal data for which we are responsible.
We will keep the data you provide and use it to ensure your Advocate and staff working at Your Say know enough about you to provide the right support, or help you to find the right support if it is not us.
We will also use your anonymised data, including diversity monitoring information (if you choose to provide it), to find out about the types of people and communities we engage with.
Your information will be shared by the Your Say team anonymously with Local Authorities and Health who commission our service, when they want to see how we are providing services with the funding they provide to us. We will never share your data with any third party, unless you give us your consent to do so, or because we are required to disclose the information by law.
All your data will be kept in locked cabinets and on secure computers. We will keep your information for seven years after we have stopped working with you, unless you ask us to remove it from our records.
Your Rights and our Responsibilities:-
To collect and process your data – including sensitive data we need Consent. Where someone is unable to consent we can collect and process some data that allows us to undertake our work as Advocates – this is a legitimate purpose.
You have the:-
If you have a question or concern about how we process your data, or you would like us to delete your data from our records, you can contact us:
Your Say Advocacy
B1 The Old Brewery, Lodway, Pill, Bristol, BS20 0DH